Effective Date: 04/06/2025

Welcome to Jannah Oil
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and delete your data when you interact with our website and services in Bangladesh.

1. Information We Collect
   When you place an order or browse our site, we collect:

Personal Details: Name, phone number, email, and delivery address

Order Information: Products ordered, payment status, delivery preferences

Payment Data: Secured through trusted third-party gateways (we do not store full card or mobile wallet details)

2. How We Use Your Information
   We use your data to:

Process your order and deliver your product

Send order updates via SMS, email, or WhatsApp

Improve customer support and service quality

Ensure a smooth shopping experience

We never sell or rent your personal data to any third party for marketing.

3. Cookies and Tracking
   We use cookies to:

Remember your preferences

Analyze site traffic

Improve website performance

You can manage or disable cookies through your browser settings.

4. Third-Party Services
   We only share necessary data with:

Payment Gateways (SSLCommerz, bKash, Nagad)

Delivery Partners (Pathao, Sundarban, or others)

These providers are only allowed to use your information for fulfilling orders.

5. Data Security
   We protect your data using SSL encryption and secure server systems.
   Access is limited to authorized team members only.
6. Data Retention and Deletion
   We retain your personal information only as long as needed to:

Complete your order

Resolve customer service issues

Comply with legal or tax obligations

You have the right to request data deletion at any time.

To request data removal:

📧 Email us at: info@jannahoil.com
📞 Call us: 01905-425819

Once verified, we will delete your data within 7 working days and confirm it.

7. Your Rights
   You may request to:

View or correct your personal data

Delete your personal data permanently

Ask how your data is being used

Data Deletion Request

We respect your right to control your personal information. If you would like to request deletion of your personal data from our system, you can do so by contacting us directly.

Data Deletion Instructions (for Facebook Users)

If you’ve logged in via Facebook and want your data deleted from our system:

1. Go to your Facebook settings
2. Remove access to our app or website
3. Email us at info@jannahoil.com with the subject “Facebook Data Deletion Request”
   We will delete your data within 7 working days.

Just contact us using the info below.

8. Policy Updates
   We may update this Privacy Policy from time to time.
   Any changes will be posted on this page with the new effective date.
9. Contact Us
   For questions, support, or data-related requests: